What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, by phone or as any other part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated in this policy.
Why do we collect such information?
We collect your information for the following purposes:
- To provide and operate our Services;
- To provide you with ongoing customer assistance and support;
- To provide general or personalised service related notices and promotional messages. We will only provide content at your request via your ‘opt-in’ preferences
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations in the United Kingdom
How do we communicate with you?
If applicable, you should explain your means of communication (e.g. email, text message, etc.,) and for what purposes (e.g. marketing campaigns, promotions, updates, etc.). Explain exactly how you contact your site visitors by using personal information collected on your website and how they can opt out of receiving such messages.
Sample: We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us on +44 (0) 2034882501
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us our Data Protection Officer who can be reached at firstname.lastname@example.org +44(0) 2034882501